Refund Policy

Effective date: September 18, 2026

ChristNow sells digital video courses. Because access is delivered immediately online, refunds are limited as described below. This policy applies to paid purchases. Courses claimed through the one free course offer are free and not refundable.

14-day refund window

If you are not satisfied with a paid course, you may request a full refund within 14 days of purchase, provided you have not completed more than 25% of the lessons in that course (based on our lesson progress records).

When we cannot refund

• Purchases older than 14 days
• Courses where you have completed more than 25% of lessons
• Duplicate or accidental purchases — contact us; we may refund duplicates at our discretion
• Free courses claimed with your account’s free course benefit
• Abuse of refunds (for example, repeated purchase-and-refund patterns)

How to request a refund

1. Email christnowofficial@gmail.com from the email address on your ChristNow account.
2. Include the course name and the date of purchase (or your Stripe receipt if you have it).
3. We will respond within a few business days. Approved refunds are processed back to your original payment method through Stripe and may take 5–10 business days to appear on your statement.

Access after a refund

If a refund is approved, access to that course will be removed from your account.

Chargebacks

If you have a problem with a charge, please contact us first so we can help. Unauthorized chargebacks may result in account closure.

Changes

We may update this Refund Policy. The effective date at the top of this page will change when we do. Purchases are governed by the policy in effect at the time of your request, unless law requires otherwise.

Contact

Refund questions: christnowofficial@gmail.com

This policy is not legal advice. Adjust with a lawyer if your business structure or location requires specific terms.